Service, fees and refunds

Sending and receiving rewards

Livelifafa lets a creator fund a digital lifafa and share a link to rewards. The creator chooses its amount, number of recipients, distribution and any opening requirements. The reward pool is reserved from the creator's wallet when the lifafa is created.

Claiming is free. A successful claim credits the recipient's Livelifafa wallet. A claim proof confirms that wallet credit; it does not confirm a bank transfer. Availability depends on the lifafa's remaining rewards, timing and claim restrictions.

Payment availability and fees

Adding money and withdrawing to UPI are available only when the corresponding payment option is active. The app shows unavailable options and labels test mode. Test payments do not transfer real money.

Review the creation fee and total before creating a lifafa. Before a withdrawal, review the amount you receive, withdrawal fee and total wallet debit. Fees and limits are shown in the app for that action; this page does not set a fixed rate.

Expiry and cancellation

When a lifafa expires or is cancelled, the unclaimed reward amount returns to the creator's Livelifafa wallet. Creator cancellation is available only if it was enabled when that lifafa was created. Claimed rewards are not included in this return, and the creation fee is not part of the unclaimed reward pool.

This return is a wallet credit. It does not automatically send money back to a bank account or reverse the original add-money payment.

Withdrawals and payment problems

Check the exact UPI ID before confirming a withdrawal. A completed transfer cannot be cancelled through the app. The amount and fee can remain reserved while a transfer is processing or needs review. Only a Paid status confirms completion.

If validation fails before funds are reserved, there is no wallet debit. If a failed or reversed transfer returns reserved funds, the withdrawal history records that return. A failed status alone does not mean a refund has been completed.

For an unexpected charge, missing credit, mistaken destination or refund request, contact support with the payment reference. Keep the original payment record and check its status before retrying. Bank or provider processing can leave a payment pending; this page does not promise a settlement or refund deadline.

Use the service responsibly

Do not impersonate someone, post abusive content or ask recipients for money, passwords, OTPs or UPI PINs. Use the Report option on a lifafa page to flag misuse. Accounts and payments can be restricted while suspected abuse or payment discrepancies are reviewed.

Read the privacy notice before publishing a profile or sharing a claim proof. For practical steps, see Help.